Privacy Policy
Cemod
Privacy Policy
Our approach to collecting, using, and protecting your personal data
01
Data Scope Overview
This Privacy Policy explains how Cemod ("we", "us", "our") handles information obtained from users ("you", "your") of the Cemod mobile application (the "App"). It covers every stage of data handling, from collection to erasure.
By using the App, you consent to the practices described here. If you disagree with any part, please discontinue use of the App.
02
What We Collect
We gather information to operate, sustain, and enhance the App. The categories include:
- Directly provided data — contact details, profile entries, and messages sent to our support team;
- Device-sourced data — hardware model, OS version, unique device identifiers, IP address, and network details;
- Usage records — feature engagement, session length, access timestamps, and performance statistics;
- Location signals — only when you grant explicit, voluntary permission;
- Other material — anything you choose to send through customer support.
03
Why We Process
Collected information is applied only for these operational needs:
- Running, sustaining, and refining the App's features;
- Handling your enquiries, feedback, and support tickets;
- Maintaining platform security, spotting fraud, and blocking unauthorised entry;
- Meeting legal duties and enforcing our internal rules;
- Tailoring the user journey and improving responsiveness.
04
When We Share
Cemod does not trade your personal information. Sharing happens only within these limits:
- With vetted service partners who help operate the App, bound by confidentiality terms;
- When a law, regulation, legal order, or official request requires it;
- To safeguard the rights, assets, safety, and security of Cemod, its users, or the wider public;
- During a merger, acquisition, or transfer of assets, with prior notice to you.
05
How We Protect
Cemod applies administrative, technical, and physical safeguards aimed at shielding your data from unauthorised access, exposure, alteration, or erasure.
That said, no transmission or storage technology can be guaranteed completely secure. Absolute protection of information you send to us cannot be promised.
06
What You Can Do
Based on your location, you may be able to:
- View, amend, or refresh your personal details;
- Ask for removal or limitation of processing;
- Retract consent wherever processing depends on it;
- Obtain details about how your data is handled.
To use any of these options, reach out through the contact details at the end of this page.
07
Children's Protection
Cemod is not built for children below the age of 13. We do not intentionally gather data from anyone under 13. If such data is discovered, it will be removed without delay.
08
Policy Updates
Cemod may refresh this Privacy Policy from time to time. Updated versions will be published inside the App. Continued use of the App after a revision means you accept the updated policy.